Our Commitment
At 0bet, we believe gaming should be a source of entertainment — not stress or financial hardship. Responsible gaming is not just a policy; it is the foundation of our platform. We place every user's mental well-being and financial security above the enjoyment of gaming itself.
0bet's responsible gaming program is built to international gaming standards while addressing the real needs of Bangladeshi players. Here you will find practical tools, clear guidance, and a commitment to being there when you need us.
We verify age at every registration, monitor suspicious gaming patterns, and proactively reach out to players when needed. 0bet's responsible gaming team works 24/7, seven days a week, to ensure every user has a healthy gaming environment.
Core principles
0bet's responsible gaming program is built on a set of core principles that guide every decision and action we take:
- Voluntariness: Gaming is entirely a personal choice. If anyone wants to take a break or stop altogether, 0bet always makes that easy.
- Transparency: All game outcomes on our platform are completely random and no one can guarantee a win. We keep this fact transparent for everyone.
- Control: Every user can set their own gaming limits. That control always stays in the player's hands.
- Protection: We take active steps to protect minors and vulnerable individuals, and will restrict accounts where necessary.
- Support: Helping without judgment when gaming becomes a problem is our responsibility. Our team is always by your side.
Safety tools
0bet offers a range of effective tools to help you stay in control of your gaming. They are completely free and can be activated anytime from your account settings.
| Tool Name | How It Works | Takes Effect |
|---|---|---|
| Deposit Limit | Set daily/weekly/monthly deposit limits | Immediate |
| Loss Limit | Automatic break after losing a set amount | Immediate |
| Session Time Limit | Set a time limit for each gaming session | From the next session |
| Cooling-Off Break | Temporary break from 24 hours up to 6 weeks | Immediate |
| Self-Exclusion | Account closure from 6 months to permanent | Immediate |
How to Recognize Signs of Addiction
Gaming addiction often develops gradually and can be hard to recognize in yourself. If you notice any of the following signs, it is time to take them seriously:
- Chasing Losses With More Bets
- Borrowing money or selling assets to fund gaming
- Spending household or bill money on gaming
- Lying about financial situation
- Feeling restless or irritable when not gaming
- Repeatedly failing to cut back on gaming
- Turning to gaming to relieve stress
- Lying to family or friends about gaming
- Skipping work, family, or social responsibilities to game
- Spending far more time or money than planned
- Hiding attempts to reduce gaming
- Sleep disruption or insomnia
- Irregular eating habits
- Headaches or eye strain
- Neglecting physical health
If you notice any of the signs above in yourself, act now. Waiting only makes things worse. Reach out to 0bet's support team — we help without judgment.
Self-Assessment: How Are Your Gaming Habits?
Answer the following questions honestly. This is a self-awareness check — no data is stored.
1. Do you spend more time or money on gaming than you originally planned?
2. Do you feel restless or irritable when you try to cut back or stop gaming?
3. Have you ever placed more bets trying to win back money you lost?
4. Have family members or people close to you expressed concern about your gaming habits?
5. Has gaming affected your work, studies, or family responsibilities?
Practical guide to setting limits
The most effective way to game responsibly is to set your limits before you start. Following the guidelines below will help keep gaming a fun, recreational activity:
- Set your budget first: At the start of each month, set a dedicated gaming budget — an amount you can afford to lose without affecting your household or emergency expenses.
- Respect your time limits: Decide how long you'll play each day before you start. Keep the session timer active in your account settings.
- Accept Your Losses: Wins and losses are a normal part of gaming. Avoid the urge to think "just one more round and I'll win it back" after a loss.
- Keep Your Emotions in Check: Avoid gaming when you're stressed, lonely, or angry. Decision-making is compromised in those states.
- Review your history regularly: Review your gaming and transaction history at least once a month.
- Take a break: Take breaks during long sessions. A minimum 15-minute break every hour is part of healthy gaming.
How to activate safety tools
0bet's protection tools can be set up in just a few minutes. Follow the steps below:
Log In to Your Account
Log in to 0bet with your username and password.
Open the profile menu
Click your profile icon in the top right corner and select "Account Settings".
Find the "Responsible Gaming" Section
Go to the "Responsible Gaming" tab on the Settings page.
Choose your preferred tool
Deposit limit, session time, loss limit, or cooling-off — activate whichever one you need.
Set a value and save
Set your limits based on your budget and time, then click the "Save" button.
Check your confirmation email
Once a limit is set, a confirmation message will be sent to your registered email. This is part of our security process.
Minor Protection
0bet strictly prohibits registration and gaming by anyone under the age of 18. We believe keeping children and teenagers away from gambling is a social responsibility.
- Age is verified at registration and reconfirmed during the KYC process.
- If an account belonging to a minor is identified, it is immediately closed and all transactions are cancelled.
- If a family member suspects that a minor is using their device, contact our support team right away.
- We recommend using password locks and parental control software on personal devices.
- Never share your 0bet account login details with any other family members.
How to get support
You do not have to face gaming problems alone. 0bet is always here for you and can also point you toward professional support services when needed.
Live chat support
Chat with our responsible gaming specialists via 24/7 live chat on the platform. Completely confidential.
Email Support
Email us with details of your situation: [email protected] — Typically responded to within 24 hours.
Professional counseling
If you'd like to speak with a mental health professional, our team can connect you with local services.
Account Security
To close your account immediately, contact support — self-exclusion will be activated right away, no questions asked.
Start gaming safely today
Join 0bet and configure your responsible gaming tools yourself. Your control, your gaming.